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Board Review of Complaint Information
Information found during an investigation is taken before the board for consideration. If the board finds the complaint needs addressed through discipline, the board staff will:
- Schedule a hearing, and
- Provide the nurse legal notice of the scheduled event.
Contested Case Resolution
An informal settlement agreement may be proposed before the hearing. An informal settlement eliminates the need for formal proceedings. Nurses named in a Statement of Charges have the option to retain legal counsel, at their own expense, or represent themselves during this process. The board may impose one or more of the following sanctions as disposition in a contested case:
- Continuing Education
- Citation and Warning
- Probation
- Suspension
- Civil Penalty
- Revocation
Please Note: Iowa Administrative Code allows the licensee to have due process. We appreciate your patience, as the complaint process can be lengthy.
Discipline Documents obtained from the website are true and accurate copies of the board order.
Back to topReinstatement Process for Restricted Licenses
There is not an application form for reinstatement of license. The reinstatement process begins by writing a letter. This should state the circumstances that led to your restricted license. If the board order does not have a specific period of restriction, you must wait one year from the proof of service date. Include the resolution and evidence to support why the board should reinstate your license.
Evidence may include:
- Supporting letters of recommendation
- Proof of continuing education
- Proof of completed nurse refresher course
For licenses restricted due to substance abuse concerns, please provide the following:
- A complete substance abuse evaluation
- Proof of sobriety
- Proof of treatment
- Aftercare documentation
Mail your letter and supporting documentation with your name, address, and phone number to 6200 Park Ave, Des Moines, IA 50321.
Once received, an investigator will prepare your case for Board review. You may need to appear in person at a Board meeting hearing. If you have questions, please e-mail enforce@iowa.gov.
Iowa Administrative Code 481 - 506.32 further explains how to request reinstatement of licensure.
If you have not held an active license in any jurisdiction within the previous 5 years, you will need to complete a nurse refresher course within 12 months of the reinstatement process. For course suggestions, visit our Continuing Education page.
Back to topIowa Nurse Assistance Program
Information about the Iowa Nurse Assistance Program (INAP) is available here.
Back to topComplaints the IBON Will Not Investigate
The Iowa Board of Nursing investigates LPNs, RNs, and ARNPs.
The Board does not regulate the following:
- An unlicensed person claiming to be a nurse. The board has no jurisdiction over these individuals. Contact the county attorney.
- Certified Nursing Assistants, Certified Medication Aides, Nurse Aides
- Contact the DIAL's Health & Safety division at 515.381.7835, hfd_complaint@dia.iowa.gov, or complete their online complaint form
- Other unlicensed personnel, such as medical assistants and residential care workers. Contact the employer.
- Labor/Personnel issues (such as how many hours you work or staffing issues)
- Contact the DIAL's IOSHA division at 515.350.7842 or visit their website.
- Wage issues
- Contact the Wage and Child Labor Unit at 515.631.8901 or visit their website.
- Physicians
- Contact the Iowa Board of Medicine at ibmcomplaints@iowa.gov.
- Physician Assistants
- Contact the Iowa Board of Physician Assistants plpublic@idph.iowa.gov.
- Insurance coverage or other billing grievances