Important Notice: Upcoming Licensing System Transition (SAFHER)
SAFHER is now live and ready to accept your licenses and renewals. Log in to apply for or renew licenses, file complaints, or search facilities.
Reserve your spot for open office hours for license holders to answer questions regarding:
Navigating within your Homepage
Creating a Facility
Applying for a Program License
Renewal Process
Accessing Facilities
Add Contacts
Grant Agent Access
List items for SAFHER FAQs
Frequently Asked Questions
SAFHER is the new Online Licensing System for all food and lodging establishments and social and charitable organizations in the state of Iowa. It also serves as the new online food inspection report and complaint database.
The new system is scheduled to launch on Oct. 20, 2026.
YES, you will need to log in and create your account. Once you establish an account, you will receive emails to confirm your email and be directed to log into the system to find your facility to renew. If you are applying for a new license, create your facility and then select the license type through the program type selections. Log in to apply for or renew licenses, file complaints, or search facilities. First-time users can follow step-by-step instructions to create an account.
No. Current licenses will remain valid until their regular expiration date.
Yes. If you have an active USA Food Safety account, your account will move to SAFHER.
Important Login Instructions: The first time you log into SAFHER, you will create an Okta SSO (Single Sign-On) account that will connect with your SAFHER account using your email address.
Please Note: If you use a different email account when you log in for the first time, your accounts will not link properly. A complete guide will be provided close to implementation to walk you through this process.
The USA Food Safety system will continue to be used only for amusement devices licensing.
It will no longer be accessible for food and hotel establishments and social and charitable organizations in the state of Iowa. All licensing and inspection activities for those sectors will completely move to the new SAFHER system.
Reserve your spot for open office hours for license holders to answer questions regarding:
