About Direct Care Workers

In Iowa, only certified nursing assistants (CNAs), also called nurse's aides, are placed on the Direct Care Worker Registry. DCWs provide assistance with daily activities and ease the burden for thousands of elderly and persons with disabilities in Iowa facilities.

CNAs may apply online to be added to the registry so they are eligible for work in an Iowa long-term care facility (nursing home). CNAs are only required to be on the registry if they are seeking employment in a long-term care facility

Reporting Hours to the Registry

Long-term care (LTC) facilities are required by law to verify eligibility and report qualifying employment to the registry. In Iowa, healthcare employment agencies that staff CNAs at these facilities must also report hours worked. Other entities are not mandated to verify eligibility or report employment. However, to remain active on the Iowa Direct Care Worker Registry, a CNA's hours must be reported by their Iowa employer.

View the registry.

How Do I Get a Copy of My CNA Certificate or Registry Card?

DIAL does not have copies of a CNA certificates. To get a copy of your certificate, contact the college or entity where you took your CNA course.

To get a copy of your registry card (proof that you are on the registry), you will need to be logged in to the Direct Care Worker Registry website (see "How Do I Update My Personal Info on the Registry").

How Does Abuse, Neglect, and Mistreatment Affect Registry Status?

Individuals who are found guilty of abusing, neglecting, or mistreating residents by a court of law, or who have had a finding of abuse, neglect, mistreatment, or misappropriation of resident property are not eligible for employment on the registry.


 

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Nurse and doctor with patient
Get Certified

Learn how to become a CNA

Find out the requirements to become a certified nursing assistant, including cost, testing, and where can you take the 75-hour course to become a CNA.