The National Association of Boards of Pharmacy (NABP) has been monitoring a surge in scam calls by impersonators of the Board of Pharmacy (BOP), Drug Enforcement Administration (DEA) and Food and Drug Administration (FDA) investigators made to pharmacists. Attacks have been reported nationwide, therefore the Iowa Board of Pharmacy (Board) encourages all licensees to take caution. 

Reports indicate that scammers are claiming to be state inspectors or agents seeking payments directly over the phone for supposed fines and violations relating to suspicious activity, drug-trafficking, etc.. Noncompliance threats can vary from disciplinary measures to legal actions and arrest. Scammers are using techniques to appear legitimate, such as using false identification and “spoof” phone numbers. “Spoof” calls disguise a caller’s true number and mimic verified phone numbers. In some cases, the scammers obtained personal information of the licensee such as license number, pharmacy address, and other details. Calls may be followed up with written scams demanding payment for nonexistent investigations. 

If licensees receive suspicious calls, they should hang up and call the Board directly. Scammers posing as DEA, FDA or other federal agents should report to the appropriate agency. Licensees should report as many details regarding the incident as possible, and can additionally follow-up with the Federal Communication Commission. 

The Board emphasizes that communication from any state inspectors or investigators will not include the immediate payment of fines over the phone. Licensees are notified of legal action in person or by official letter. Any concerns of suspicious activity should be reported. 

For DEA scam online reporting: call 877-792-2873 or submit here 
For BOP scam online reporting: call 515-281-5944 or submit here